Do you know you can cancel a Zelle payment if it’s still on pend? Continue reading to find out how.
Canceling a payment is the ideal option to resort to if you notice you’ve fallen for a scam or changed your decision about making a payment.
However, just like it applies to cancel a payment on PayPal, payment can only be canceled if the recipient hasn’t been enrolled in Zelle.
So, if the payment status has already been completed; there’s no way to cancel your payment.
You can only resort to filing a dispute from your bank, requesting a refund, or sending the recipient a mail.
Let’s see how to Cancel a Zelle payment on Chase, Bank of America, and other supported banks without wasting much time.
How to Cancel a Payment on Zelle
You can either cancel a Zelle payment from the Zelle app or your mobile banking app.
Remember, payment can only be canceled if it is pending and hasn’t been accepted.
- Open the Zelle App
- Go to your account activity history
- Locate and open a pending payment you’ll want to cancel
- Click on “Cancel this Payment” from the option
The receiver should get a mail or SMS notifying them of a canceled Zelle payment.
Now, let’s see how to Cancel a Zelle payment from our mobile banking app.
Regardless of the bank, you use to enrol to Zelle – Chase Bank, Bank of America, SunTrust, TD Bank, Wells Fargo Bank – here’s a way to quickly cancel sent payments.
- Open your mobile banking app
- Select “Send Money with Zelle” from the options
- Click on the transaction history from the options
- Find and open the pending or scheduled payment you want to cancel
- Click on the “Cancel this Payment” from the available options
That’s all about cancelling your Zelle payment(s).
Can You Cancel a Zelle Payment?
Yes, but this is only possible if the recipient has not enrolled in Zelle yet. You can confirm the payment status by scrolling through your recent activity. If the transaction shows pending, click on it and tap on “Cancel Payment.” The money will be reversed, and the recipient will be notified via mail.
How to Cancel a Zelle Transfer
Canceling a Zelle transfer is similar to when you want to cancel a payment. All can be done from the activity page.
Although, transfers can only be canceled if they haven’t been completed.
- Sign in to your Zelle account
- Go to your Zelle activity history
- Locate the pending transfer and open it
- Tap on “Cancel Transfer” and the money will be reversed to your Zelle account.
That’s all you need to know about canceling a Zelle transfer.
However, in most cases, there might not be an option to cancel a transfer since it’s instant.
How to Cancel a Zelle Account
I don’t know if there’s a way to cancel your Zelle account by yourself but you can contact Zelle support or your bank to help you with that.
Here’s a link on how to Cancel Zelle from Zellepay – https://www.zellepay.com/faq/how-do-i-cancel-zelle
That’s it.
Conclusion
This article has discussed all the steps you need to follow if you want to cancel a Zelle payment, transfer, and account.
Do well to drop a comment below if you have any questions or suggestions
